Our Commitment to Accessible Online Ordering at Tolworth Florist
Accessibility Statement for Tolworth Florist
At Tolworth Florist, we believe that beautiful flowers should be accessible to everyone in our community. Our commitment extends beyond our physical store in Tolworth to our online platform, ensuring that every customer—regardless of ability—can enjoy a seamless and inclusive ordering experience. Accessibility is a core value for us, and we strive to deliver an online service that is as welcoming and user-friendly as our shopfront.
WCAG 2.1 AA Compliance
The Tolworth Florist website is designed and developed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised standards outline best practices for creating digital content that is perceivable, operable, understandable, and robust for all users. By adhering to these guidelines, we aim to make our website accessible not only to people with disabilities but also to all those who may require additional assistance when using digital services.
Screen Reader Compatibility
We have implemented features to maximise compatibility with screen readers. Our website is structured with logical navigation, informative headings, clear labels, and descriptions for all interactive elements. We understand the importance of assistive technology for many members of our Tolworth community, and we continually test our site using popular screen reading software to ensure an optimal experience for all users.
High Contrast and Readable Design
Visual accessibility is essential for customers who may have low vision or colour sensitivity. Tolworth Florist's website employs a high-contrast colour palette to enhance readability and reduce eye strain. Fonts and elements are chosen to be clear and visually distinguishable. We regularly review our site's colour combinations, text sizing, and graphic clarity to ensure they meet or exceed accessibility standards.
Accessible Flower Ordering for Every Tolworth Customer
Our goal is to make ordering flowers online from Tolworth Florist simple and stress-free for everyone. All visitors can navigate our website, browse our selection, and place orders easily, knowing that the site is designed with inclusivity in mind. We celebrate the diversity of our Tolworth customers and are dedicated to removing barriers that could prevent anyone from enjoying our floral services.
Continuous Improvement and Feedback
We view accessibility as an ongoing process. Tolworth Florist is committed to reviewing and enhancing our digital presence in response to evolving guidelines and customer feedback. If you encounter any difficulties using our website, or if you have suggestions for improving accessibility, we encourage you to contact us directly. Our team values your input and will work efficiently to resolve any issues so that every customer—even those with specific access needs—can order from Tolworth Florist online with ease.
Contact Us for Accessibility Issues
Your experience matters to us. Should you face any accessibility barriers on the Tolworth Florist website, please reach out using the contact options provided on our site. We will address your concerns quickly, reaffirming our pledge to continuously enhance accessibility for all Tolworth customers.
